help

Hatch help and support

Hatch is developed on HubSpot, one of the world’s leading CRM platforms. You can access support directly through HubSpot by visiting help.hubspot.com.

If you’d like dedicated support from the team at Karman Digital you can select one of the support packages below.

Support packages

Standard support

£50 per month

The standard support package is on a ‘fair use’ basis. This is a great support option for those that may need a little hand holding from time to time over and above support offered directly by HubSpot.

Bespoke support

£POA

If you have more complex requirements, perhaps due to the size of your busness, you may benefit from a more bespoke support package. Get in touch with us to discuss how we can tailor support to meet your needs.

FAQs

What support package is best for us?

For small businesses, once you're up and running, we would expect that you won't require an ongoing support package. There are plenty of helpful resources available online.

However, if you're a larger business, or just like the idea of someone to call on to help resolve things then a Standard Support Package may best. 

 

Can I change our support package?

Yes, at any time. Just get in touch via the website and one of our support team will arrange it for you.

Want to learn more?

Book a meeting today or please leave a message and we will be in touch.