PodSpot #58 - Tech, data & teams: The RevOps framework with Jade Faulconbridge
HubSpot
Digital Transformation
PodSpot
Company News

In episode 58 of Podspot, host Jon Pittham is joined by Jade Faulconbridge, founder of Attributed Marketing and a leading RevOps specialist, to discuss how RevOps is redefining the professional services sector.
Jade brings her extensive experience to the table, shedding light on the significant impact RevOps can have when sales, marketing and client services are strategically aligned. Through the integration of data, technology and processes, RevOps aims to break down traditional silos, fostering a unified team dedicated to a single goal: driving revenue growth. Jade emphasises the importance of a cohesive team, highlighting how the alignment of these critical functions can lead to streamlined operations and enhanced client lifecycle management.
One of the standout points in the conversation is the role of leadership buy-in. As Jade notes, embarking on a RevOps journey requires a cultural shift, with leadership support being paramount to success. This episode also touches on the challenges of disconnected systems and misaligned definitions, particularly in sectors like law and accounting, which are traditionally led by practitioners. By embracing digital transformation and leveraging advancements in AI, firms can unlock new opportunities for growth and overcome these hurdles.
Moreover, the episode explores how firms can achieve quick wins and demonstrate immediate value through RevOps strategies. By understanding core business challenges like cross-selling and upselling, firms can leverage connected data to uncover new opportunities and drive revenue. Jade advocates for a broader perspective in evaluating marketing campaigns, focusing on long-term metrics over short-term gains, ultimately fostering a culture of trust and continuous improvement within the organisation.
Whether you're a CFO, marketer manager or professional services leader, this episode is a must-listen for anyone ready to embrace the future of revenue operations. With Jade's expert insights, discover how RevOps can transform your firm, driving growth through strategic alignment, technology, and data.
If you’d like to learn more about HubSpot or digital transformation, get in touch. We’re ready to help you unleash the potential of digital in your organisation.
Key discussion points:
- 06:04 - RevOps Alignment for Professional Services
- 17:29 - Maximising Value and Quick Wins
- 22:08 - Campaign Value and Revenue Metrics
- 28:16 - Building a Strong Revenue Operations Team