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Content Experience
Web Development

Global Fulfilment Business

A performance-led website redesign to modernise brand, improve UX, and drive higher-quality ecommerce leads.

+20% projected uplift in qualified leads | 100% scalable, multilingual HubSpot CMS foundation

The impact

27%

Increased MQLs

The new site was designed to boot inbound leads at a volume of at least 20%

2.5%

Conversion Uplift

A restructured UX, clearer CTAs and streamlined forms designed to break through plateaued conversion rates.

9100

Indexation Issues Fixed

A full rebuild addressed SEO gaps and mobile performance barriers.

3

Regions Supported

UK, US and ED with multilingual capability for English and Dutch domains.

Project overview

Global Fulfilment Business

The client is an international fulfilment company with operations in the UK, US, and EU, serving ecommerce and B2B businesses. Their proprietary platform, Unify, underpins services such as ecommerce fulfilment, 3PL solutions, returns management, and kitting.

 

The challenge

The existing HubSpot site was described as “dated,” “too corporate,” and “misaligned with ecommerce-savvy audiences.” Key challenges included poor UX, plateaued conversions, over-reliance on branded traffic, and an underrepresentation of the Unify platform.

Strategic Planning & Discovery

Strategic Planning & Discovery

A comprehensive SEO audit identified technical, structural, and keyword gaps. Stakeholder workshops refined user journeys, brand messaging, and site architecture.

 

The goal

Build a data-driven foundation to support MQL growth from 75 to 95 per month.

The outcome

A restructured sitemap, content strategy, and SEO plan aligned with business goals.

Website Design & UX

Website Design & UX

Developed a refreshed design system with modern visuals, simplified navigation, optimised CTAs, and motion graphics to showcase Unify.

 

The goal

Modernise the brand’s visual identity and improve user journeys to drive conversions.

The outcome

A future-ready website that engages ecommerce decision-makers with a UX-led, conversion-optimised experience.

Website Development

Website Development

The site was fully rebuilt on HubSpot CMS with custom modules, drag-and-drop editing, mobile-first performance, and multilingual support.

 

The goal

Unlock HubSpot’s full potential for scalability and content management.

The outcome

A flexible platform empowering the in-house team to manage updates without developer dependency.

 

Content & SEO Implementation

Content & SEO Implementation

On-page optimisation for key service pages, keyword targeting, redirects, and a content-first approach aligned with the buyer’s journey.

 

The goal

Reduce reliance on branded search and capture higher-value, non-branded terms.

The outcome

A strengthened SEO foundation with improved indexation, faster mobile speed, and diversified organic entry points.

Key highlights

"The Karman Digital team have been very accommodating of our requirements, and we’re very pleased with how the project has come together."

Group Head of Marketing & Communications

A strategic brand refresh through web redesign

The redesign was more than technical. It became a vehicle to modernise the brand identity without a full rebrand. New shapes, icons, and visual language were derived from the existing logo and colour palette, creating a modern, ecommerce-savvy image that resonates with midsize ecommerce companies.

 

Want to learn more?

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