
Customer Experience
A good time had by all
They say the customer is always right,
so let us make everything right for the customer.
We’re here to remove any friction from a customer’s experience of your business by integrating and applying digital tools along with knowledge and capability.
Live chat, ticketing, integrations, process improvement, self service, omni-channel communications, surveys and customer experience mapping.
Whatever it takes to make it easier for customers to use your services.

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Become loyalty royalty
Turn your audience into advocates with CX.
Highly personalised, relevant and engaging experiences develop customer loyalty and ensure retention.
Customer experience mapping
Segmentation
Data analysis
Webchat and chatbots
Customer communications
Service desk
Ticketing
Feedback and surveys
Omni-channel communications
Customer portals
Self service
Impact in action

Karman Digital has realised our digital transformation goals and amplified the success of our business. Working with them on our service team, as well as our sales process, we’ve gained a great deal of insight into our clients’ needs and how best to help them.
Our customer support team feels more streamlined, is better able to answer queries and aren’t inundated by frequently asked questions thanks to the Knowledge Base.
If you are looking for ways to enable scalability without sacrificing quality, Karman Digital and HubSpot are a winning combination.
