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mastermover

MasterMover

Services

HubSpot web development

HubSpot implementation

Platform

HubSpot

Industry

Manufacturing

Utilising HubSpot’s meticulous CRM customisation to drive growth and performance.

MasterMover’s embrace of HubSpot’s dynamic CRM unlocked their full digital potential, boosting productivity and organisation across multiple global teams.

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The mission

The discovery phase allowed us to understand MasterMover's unique requirements and align their teams with the CRM objectives. We meticulously planned HubSpot implementation, focusing not only on marketing and sales but also on operational capabilities.

Mapping processes and data architecture provided insight into team interactions and handover points. This stage facilitated effective migration of data points and ensured bespoke training for relevant teams.

1

Unified global business

By migrating over to HubSpot, MasterMover has built a centralised hub for all their data. Custom solutions were built to improve cross-country operations, integrating multi-language quote features, custom reporting with HubSpot’s APIs.

The Project

Our team of HubSpot web development experts developed a custom solution to meet the complex needs of MasterMover’s global operations. Six global teams are now connected seamlessly within HubSpot, allowing for ease of access, reporting and communication across the business.

Our team migrated MasterMover's quote documentation into HubSpot, enabling alignment between pre and post-sale information.

Custom solutions were developed for multi-language quotes, leveraging HubSpot APIs to replicate business aspects. We created custom reports inside HubSpot to provide real-time insights for performance monitoring, allowing MasterMover to stay connected with their teams and actively monitor performance across the globe.

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The result

By choosing HubSpot, MasterMover experienced exponential increases in process productivity across global teams.

Our tailored approach to onboarding left them with a CRM seamlessly integrated into company processes, enhancing overall efficiency.

MasterMover's embrace of HubSpot unlocked their full digital potential, demonstrating how meticulous CRM customisation can drive growth and performance.

Collaboration

Working as an extension of their internal teams, we hosted frequent discovery calls with all relevant teams and stakeholders.

This transparent communication was essential in helping us discover what HubSpot customisations and integrations they required.

Working with this direct and open approach allowed us to gauge the connection between the Marketing, Sales, Service, Distribution and Operations teams, allowing us to preliminarily plan processes required to further align and automate the departments within the CRM.

6

Global teams transformed

MasterMover saw an exponential increase in process productivity in different teams across the globe. Our three stage approach to onboarding HubSpot left them with a CRM that assimilated seamlessly into company processes.

Services we used creating this work

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HubSpot web development

Leveraging HubSpot’s CMS for global expansion, we created a modular system which allows for seamless connection between teams and a level of agility they can leverage well into the future.

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HubSpot integration

Our team of specialists were able to educate the wider teams on HubSpot tools within the CMS for enhanced functionality and ease of use.

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